Utility Services

Billing & Customer Service

This division of the Administrative Services Department is responsible for utility billing for electric, water and wastewater, and the management of 6,100 resident and business utility customer accounts.

Electricity

The Electric Department is responsible for power procurement for the city, compliance with state and federal regulatory requirements, and providing conservation programs to its customers.

Online Payments

Submit a payment for services rendered by the city.

Water

Water Department staff maintains the city water system from production at the well fields and storage at various reservoir sites through distribution to city water customers.

Wastewater

The City of Healdsburg’s wastewater collection system consists of 36 miles of sewer mains and 9 sewer lift stations. The sewer mains and lift stations convey residential, commercial and industrial wastewater into the treatment facility.

SmartLiving Healdsburg

As the City's Utility Department works to supply Healdsburg's electricity, water, wastewater needs, we are keenly aware of the importance of using these resources efficiently and effectively. Just as it is our responsibility to reliably deliver these services to our customers, it is also our responsibility to provide our customers with information, opportunities, and incentives to help them use these resources efficiently and effectively.

Utility Document Library

Solid Waste

The City of Healdsburg has a franchise agreement with Recology to provide solid waste services for residents and businesses.

Street Sweeping

The City of Healdsburg contracts with Recology to provide street sweeping services